![]() ![]() “Mutual of Omaha is a 110-year old company with a respected and trusted brand,” Pistone said in November. When the name change was first announced late last year, Pistone told RMD that the potential for further connection with senior customers increased because of the general recognition that comes with the Mutual of Omaha brand. How the name change has affected outreach We see a tremendous opportunity to serve existing customers as well as bring new customers into the Mutual family.” “Mutual serves millions of senior customers today. “The reverse mortgage product is a natural fit within Mutual of Omaha’s business, which includes senior-based insurance products and wealth planning,” he says. In terms of how well reverse mortgage products fit into the larger landscape of Mutual of Omaha Insurance, Pistone says that the fit is a more natural one than someone might think. We believe the role of the reverse mortgage in retirement will be even more important and mainstream in the future, which will help millions of homeowners.”īecause of that understanding, Mutual of Omaha plans to take a leadership role in the industry by investing in serving senior customers in a meaningful way, he says. “We have a deep understanding of this customer and the challenges that they face. “The Mutual of Omaha Insurance Company has a special focus on the needs of older Americans,” he says. As part of the acquisition, the ownership of Synergy One Lending shifted to Mutual of Omaha Insurance Co.ĭespite the change in name and ownership, the dedication to the senior customer on the part of the Mutual of Omaha insurance company is very apparent in the priorities of the company, Pistone tells RMD. That merger, however would not include mortgage arm Synergy One Lending, under which the former RFS operated. It was in the middle of 2019 when it was announced that Mutual of Omaha Bank would be acquired by Pasadena, Calif.-based CIT Bank in a deal valued at $1 billion. To get an idea of what current operations are looking like after the rebranding, RMD reached out to Mutual of Omaha President Alex Pistone, who provides an update on what the company landscape is looking like in 2020. ![]() Now that we’re well into the year 2020, Mutual of Omaha Mortgage is better equipped to communicate with customers the unified brand identity, since the Mutual of Omaha name is well-recognized in the lending space. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Late last year, reverse mortgage lender Retirement Funding Solutions (RFS) – a subsidiary of Mutual of Omaha Insurance-owned Synergy One Lending – announced that it would be changing its name to Mutual of Omaha Mortgage to reflect its association with its parent company, and signified an effort on Mutual of Omaha’s part to align its reverse mortgage business more closely under a unified brand identity. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. ![]() However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ![]() BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. ![]()
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